Privacy Policy


1. Scope

This privacy policy (“Privacy Policy“) explains how Token Flow Insights SA, Route des Jeunes 105A, 1212 Grand-Lancy, Lancy, Switzerland (“TFI“) processes and protects your personal data when you use a website operated by TFI (as listed below) and TFI’s products and services provided via a TFI website, or any other page or subdomain operated by TFI, as well as any other site, marketplace or application that may be used to access TFI’s products or services (together, “Services“).

Websites operated by TFI are the following, including any subdomains or subpages:

Unless otherwise defined in this Privacy Policy or in our Terms of Service, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection.

The websites operated by TFI may use cookies to collect information to improve their functioning or TFI’s Services. For more information regarding TFI’s use of cookies, please consult the Cookie Policy of the respective website.

2. Personal Data TFI Collects

TFI collects the following categories of personal data when you use the Services:

3. How TFI Collects Personal Data

TFI collects information about you when you use the Services, including taking certain actions within it.



4. Legal Basis and Purposes

The legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data TFI collects and the specific purposes for which the data was collected.

Contract. To perform TFI’s contractual obligations or take steps linked to a contract with you. In particular:

Consent. TFI may rely on your freely given consent at the time you provided your personal data. In particular:

Legitimate interests. TFI may rely on legitimate and/or vital interests based on TFI’s evaluation that the processing is fair and reasonable. In particular:

Public interest. To meet regulatory and public interest obligations. In particular:/p>

5. Data Retention

TFI retains personal data for so long as it is needed for the purposes for which it was collected or in line with legal and regulatory requirements or contractual arrangements.

6. Service Providers

TFI may employ third-party companies and individuals (“Service Providers“) to facilitate the operation of the Services, assist TFI in analyzing how the Services are used, or perform related services, such as payment, and delivery of IT infrastructure services. These third parties have access to your personal data only and insofar as necessary to perform these tasks on our behalf.

Type(s) of service providers who might access your personal data:

7. Data Transfers

For the majority of the activities, TFI and/or the Service Providers referred to in Section 6 process your personal data in Switzerland or in the EU/EEA. However, when necessary, some information may be transferred to the USA and other third countries.

TFI safeguards your personal data per contractual obligations and applicable data protection legislation when transferring data abroad.

Such safeguards may include:

8. Data Disclosure

TFI may disclose your personal data in the good faith belief that such action is necessary:

9. Data Security

TFI takes reasonable technical and organizational security measures deemed appropriate to protect your stored data against manipulation, loss, or unauthorized third-party access. TFI’s security measures are continually adapted to technological developments.

TFI also takes internal data privacy very seriously. TFI’s employees and the Service Providers are required to maintain secrecy and comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.

TFI takes all the steps reasonably necessary to ensure that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your personal data (as described in Section 7 Data Transfers).

The security of your personal data is important to TFI but remember that no method of transmission over the Internet or electronic storage is 100% secure. While TFI strives to use commercially acceptable means to protect your personal data, it cannot guarantee its absolute security. TFI recommends using antivirus software, a firewall, and other similar software to safeguard your system.

10. Your Rights

You have the below data protection rights. TFI will respond to your request without undue delay, at the latest within one calendar month after receipt. Please note that TFI may ask you to verify your identity before responding to such requests.

11. Links to Third-Party Apps and Sites

TFI’s Services may contain links to websites or apps not operated by TFI. If you click a third-party link, you will be directed to that third party’s site or app. TFI has no control over and assumes no responsibility for the content, security, cookies, privacy policies or practices of any third-party sites or services.

12. Changes to this Privacy Policy

TFI may update the Privacy Policy from time to time. TFI, therefore, encourages you to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

13. GDPR Representative

If you’re located in the EU or UK, you may submit your request to TFI’s appointed GDPR Representative: Prighter.

You may contact the GDPR Representative via the following channels:

14. Contact

If you have any questions about this Privacy Policy, do not hesitate to get in touch with us at:

Token Flow Insights SA
Route des Jeunes 105A
1212 Grand-Lancy, Lancy

Token Flow Insights SA, Route des Jeunes 105a, 1212 Grand-Lancy
Version 2.0, September 2022